Clarion Hotel & Suites University-Shippensburg

The young woman who worked the counter when I checked in was extremely impressive. I used to be in the IT helpdesk industry and the way she conducted herself on the phone with guests was incredible. I was just waiting to check in and heard how she handled the call she was on. Same thing later on when I, an IT guy, couldn't figure out the wifi. She was again on the phone with a guest but somehow we communicated non-verbally and I looked closer.... the check box at the top... I will probably use this interaction with her later to write training manuals. If you are ever visiting or participating in any Carlisle car show, I recommend this hotel.

It was good when we able to eat it on Friday (opened 0600). On Saturday, during a major car event 20 miles away, the breakfast did not start until 0700 which was too late for us and most of the guests who were attending same. Was disappointed with that and, in the opinion of myself and everyone I talked to, you should rethink that. Paid a premium rate and had to stop, waste time and pay more for a breakfast elsewhere.

The hotel was clean. The woman who checked us in was very helpful. The appearance of the lobby was veryclassy. The University Grille had excellent food and service. Thebed was comfortable and the room was spacious.

It was a great alternative to the generic highway hotel. Well appointed and super clean lobby gives a great first impression. Fridge in room and comfortable bed. Friendly professional staff. A very pleasant patio with umbrellas and strings of lights for outdoor seating in the restaurant. The complementary beer was a nice touch !

Clean spacious room, location right in town so within walking distance to eateries, friendly helpful staff